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Frequently asked questions

  • Can I monitor specific groups as part of my social media monitoring?

    Yes, you can monitor specific groups, but only if they are open groups where you have admin rights. You can then track specific company profiles using keywords.

  • Can I monitor different types of posts separately in social media monitoring?

    Yes, you can monitor different types of posts depending on what you are tracking. You can filter by article, post, comment, retweet, or discussion.

  • Is it possible to detect the tonality of posts in Mediaboard?

    Yes, we divide tonality or sentiment into four categories – neutral, positive, ambivalent and negative. It is primarily determined by machine, but can be adjusted manually. We determine it for both traditional and social media.

  • How far into the past can I search the archives?

    The earliest online references can be traced back to 1990. From 1997 onwards you can also find printed media in the archive.

  • What countries can I follow?

    You can follow sources not only from the Czech Republic but also from Slovakia, Poland, Germany, Austria, and Hungary. Additionally, we can monitor sources from many other countries beyond Europe. Online monitoring can be customized to meet the client’s needs with almost no limitations.

  • I want to test the Mediaboard, who should I contact?

    Just register on our website. Our sales team will contact you immediately.

  • How long is the trial access? Will it cost me anything?

    The trial access is for 14 days and is completely free. Access will be automatically disabled after 14 days.

  • How much does the Mediaboard cost?

    The price of Mediaboard varies based on the features you select. Factors such as the media types and regions monitored, as well as additional features like access to analytics, a media player, or report generation, all influence the cost. Our sales representatives will be happy to provide you with a customized quote.

  • Can multiple users access the Mediaboard?

    Certainly. You can choose the “multiuser” option, allowing unlimited users to log in simultaneously with a single account. Alternatively, we offer a setup with a main workspace and individual user accounts, where each user logs in with their own credentials. While the workspace is shared, each user has their own export basket and can work independently.